Hello , my name is Mark Macy.
Teachable Moments creates & presents training solutions (consulting, workshops, class(es) or presentations) to enable your organization to reach its highest potential in today's workplace. Our workplace is under constant change for a variety of reasons. It does demand that we are ready for everything. No one knows everything BUT we can be prepared in learning from others and each other.
Our palette of subjects are many. However, we focus on three areas in particular:
Leadership, Management and Customer Experience.
We have found each of these are essential to nearly 90% of any size business facing almost any issue. Interesting enough they serve as a great starting place as we customize training solutions to address your challenge areas.
Please take a few minutes and get to know us per the video of slides to the right. ==========================>
I look forward to exploring opportunities to take your team to the next level in producing results that last.
“You have to change to stay the same.”
Willem de Kooning
The Best is Yet To Come!
R. Mark Macy MBA & C.M.O.
“Good” customer service is the norm, companies have to invest in creating exceptional experiences for their customers in order to get ahead.” - Groove
“Mark has the knack to inspire people to be better than they already are. His enthusiastic approach is genuine and makes things fun for people to make step-changes. He gets buy-in and people make those changes because they choose to.”
Retired Manager: Global IT Support Center